Showroom Coordinator

Showroom Coordinator – Teknion (Vancouver Showroom)

Join to apply for the Showroom Coordinator role at Teknion .

This role focuses on providing exceptional guest experience and supporting the British Columbia sales team in achieving regional objectives.

Base pay range: CA$60,000.00/yr - CA$65,000.00/yr

As the ultimate host, you will deliver a flawless experience for all visitors, from quick drop-ins to major presentations. Responsibilities include booking, welcoming, organizing meeting logistics, coordinating catering, and maintaining an immaculate product presentation area.

Responsibilities

• Elevate the initial guest impression by personally welcoming all showroom visitors and anticipating their needs to ensure maximum comfort and satisfaction.
• Manage the end-to-end hospitality experience for client meetings, tours, and presentations, including proactive coordination of premium catering, beverage service, and external support staff.
• Serve as a skilled brand ambassador by conducting impromptu showroom tours for unannounced guests when sales staff are unavailable.
• Provide essential support during occasional evening events and after-hours functions.
• Lead logistical coordination for sales and marketing events, including managing personalized guest amenities and service items.
• Ensure immaculate hygiene and seamless operation of all client and internal servery areas, setting and managing shared space maintenance.
• Provide immediate technical support for all office and AV/IT equipment to eliminate delays or disruptions.
• Manage inventory and procurement of all hosting, catering, and business centre supplies to prevent service disruption.
• Coordinate showroom product updates and installations, including required meetings, subcontractors, and delivery schedules.
• Process purchase orders, cheque requests, invoicing, and maintain accurate vendor master records.
• Coordinate and maintain team calendars and schedules to optimize time and resource allocation.
• Track detailed records of customer visits and showroom engagement metrics, providing essential data for sales strategy development.
• Serve as a reliable administrative resource for the British Columbia team, providing local support.
• Assist with the coordination and administrative assembly of RFP responses as needed.

Qualifications / Educational Requirements

• Post‑secondary education in Hospitality Management, Business Administration, Sales, or Marketing.
• Minimum 3 years of experience in a high‑end hospitality, service, or executive support environment with a focus on meticulous presentation and client‑facing skills.
• Strong business acumen and understanding of how showroom experience impacts the sales pipeline.
• Highly organized with proven ability to multitask.
• Resourceful, detail‑oriented, and flexible.
• Effective collaborator with multiple internal teams and external stakeholders.
• Self‑motivated with initiative and reliability.
• Process‑driven and able to conceptualize new ways of delivering services.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft 365 Suite, Adobe Suite, and Google applications.
• Experience in a CRM environment.
• Prior knowledge of the office furniture industry or Architecture and Design Industry is an asset.
• Bilingualism (French/English) is a strong asset.

Teknion is committed to supporting a culture of diversity and accessibility across the organization and welcomes applications from people with disabilities.

All accommodation requests will be kept confidential.

Applicants will be required to undergo a background check consistent with Teknion's employment policies, including SSN/SIN validation, education verification, employment verification, credit and criminal checks as applicable.

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