Box Office Customer Service Representative

Support Bert Church LIVE Theatre patrons through ticket sales, front-line service, and box office operations in a part-time, casual position.

The City of Airdrie seeks two Customer Service Representatives for scheduled productions and facility activities. This position supports presenting series events, special events, educational theatre programming, and third-party rentals. Duties include ticket software, cash handling, Microsoft Office, customer communication, and facility operations.

Key Responsibilities:

• Sell tickets, season passes, and gift certificates
• Provide exceptional service to patrons, residents, and clients
• Handle cash, cash outs, and till balancing
• Update client records and complete data entry
• Open and close the facility

Requirements:

• Microsoft Office and computer software experience required
• Six months of ticket selling experience considered an asset
• Current Standard First Aid, Level C CPR, and AED certification
• Strong communication and interpersonal skills
• Evening, weekend, and holiday availability

Bring ticketing, customer service, and facility operations skills to Bert Church LIVE Theatre’s welcoming box office team.

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