Process Trainer Collision Repair

Boyd Autobody & Glass seeks a Process Trainer skilled in audits, coaching, and business controls across Western Canada locations.

This Process Trainer monitors internal processes and conducts audits across assigned regional markets. You will review repair-facility performance, coach teams, and report findings to leadership. The position supports WOW Operating Way training, administrative procedures, and DRP billing compliance.

Responsabilités clés:

• Monitor processes and conduct internal business-control audits
• Train personnel on Boyd’s WOW Operating Way
• Coach managers on accounts receivable and payable controls
• Prepare KPI audits and present findings to leadership
• Support file-closing and DRP billing compliance

Exigences:

• Post-secondary education or equivalent
• At least two years in collision repair or similar experience
• Knowledge of MIS, DOMO, and Boyd/Assured University Training
• Understanding of insurance Direct Repair Programs
• Valid driver’s license and willingness to travel

Apply process auditing, collision repair knowledge, and coaching skills while supporting Boyd’s standards across assigned markets.

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