Installation/Repair Technician

Full Time
Home offices include Hamilton, Windsor & Sarnia ON

As the front-line ambassadors for our MSO partners, our Installation & Repair Technicians deliver the future of connectivity directly to the customer.

This role is more than just a service call—it’s about technical mastery and premium customer service. From the signal source (the tap) through aerial and underground service wires to the latest Wi-Fi 6 access points, our technicians verify every decibel and connection to ensure a “gold standard” experience.

Work with the latest tech and enjoy “full paid training” that takes people with good attitudes through to become Technical Customer Specialists.

Benefits: Medical, dental, vision care and a company phone are provided. Vehicle take home privileges are available for those that meet our safety and performance standards.

Key Responsibilities

• End-to-End Quality: Expertly installing and troubleshooting HFC and Fiber network components
• Technical Consulting: Providing hands-on training to residential and commercial customers to ensure they get the most out of their high-speed services.
• Precision Verification: Using advanced diagnostic tools to ensure signal integrity across the entire drop, from the tap to the device.
• Brand Representation: Maintaining the highest standards of professionalism and safety as a uniformed representative of our partner MSOs.

The IMS Advantage

Modern Fleet: Drive a professionally equipped, late-model company vehicle.
Tech-Forward: Use the latest signal meters and mobile dispatch technology.
Career Stability: Join a company that has been a leader in Ontario since 1997.

Explore the different work our team enjoys

Directional Drill/Equipment Operator/Locator

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