Benefits Administration Specialist Surrey

Benefits administration and client service define this hybrid Benefits Specialist position with GroupHEALTH in Surrey, BC. Manage client needs through clear, timely communication.

This Benefits Specialist manages daily administration and servicing for a dedicated direct-client portfolio. The work includes eligibility, claims, coverage, amendments, systems support, and presentations. You will support onboarding, renewals, retention, and plan administration while working with clients, providers, carriers, and internal departments.

Key Responsibilities:

• Deliver proactive service to direct clients
• Manage plan member eligibility in benefits platforms
• Handle claims and coverage inquiries
• Coordinate amendments with departments and carriers
• Maintain accurate client documents and presentations

Requirements:

• High school diploma required
• Two or more years customer service experience required
• Office or professional services experience required
• Group benefits experience considered an asset
• GBA courses or designation considered an asset

Apply client service, benefits administration, communication, and organization skills supporting GroupHEALTH clients from Surrey, BC.

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