Shoppers Drug Mart Front Store Supervisor

Lead front-store service at Shoppers Drug Mart through cashier supervision, merchandising, and customer issue resolution. Support a locally owned store serving its community.

As Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train staff, provide guidance, maintain store standards, and support customer satisfaction. The work includes loss prevention, product presentation, cash office inventory, and cashier tracking.

Key Responsibilities:

• Ensure cashiers and merchandisers follow store procedures
• Train staff in cashier and merchandising functions
• Resolve refunds, exchanges, and customer inquiries
• Maintain clean, organized shelves and product rotation
• Execute loss prevention and cashier tracking procedures

Requirements:

• Independent thinking when organizing the store
• Problem-solving skills supporting customer satisfaction
• Computer literacy for store responsibilities
• Organization and efficient time management skills
• Knowledge of products and supplies

Bring supervision, customer service, merchandising, and loss prevention skills to a Shoppers Drug Mart front-store team.

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