Disability Claims Intake Specialist

Disability claims intake and stakeholder communication define this regular full-time position with Island Health. The schedule runs from 8:00 to 16:00, with possible travel between multiple sites.

Reporting to the Manager, Ability Management, the Claims and Intake Associate supports short- and long-term compensation claims. You will work with insurance carriers, managers, employees, and third-party service providers. The work includes claim preparation, submission, monitoring, reporting, and absence follow-up.

Key Responsibilities:

• Manage efficient Worksafe, LTD, and STIIP claim service delivery
• Make appropriate contacts with involved stakeholders and providers
• Prepare claims using available computer software and forms
• Monitor claims for work-related and non-work-related injuries
• Create reports and respond to statistical information requests

Requirements:

• Education equivalent to a related business or human resources diploma
• Three years of relevant work experience, preferably in human resources
• Clear written and verbal communication with varied stakeholders
• Ability to explain complex information accurately and concisely
• Ability to manage confidential personnel and health/safety information

Bring disability claims knowledge, clear communication, and organized intake practices to Island Health’s Ability Management team.

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