Food Service Supervisor

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Company Operating Name: BC LTD – DBA Tim Hortons

Business Address: 270 – 4th Street NE Salmon Arm, BC V1E 4S1

Number of Positions: 6

Title of Position: Food Service Supervisor (NOC 62020)

Starts Immediately: Yes

Terms of Employment: Permanent, full-time position with a standard probationary period; shifts may include evenings, weekends, and holidays.

Wage: $20.15-$21.25/ hour

Benefits Package: Competitive hourly pay, staff meal discounts, and eligibility for standard company benefits as offered by the employer.

Location of work: 270 – 4th Street NE Salmon Arm, BC V1E 4S1

Education: No Degree Certificate or Diploma

Job Duties:

• Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food to serve to guests.
• Estimate and order ingredients and supplies required for meal preparation.
• Establish work schedules and ensure staff follow procedures.
• Maintain records of stock, sales and wastage and report to management.
• Train staff in job duties, and sanitation and safety procedures and ensure skill transfer to new employees.
• Ensure that food and service meet quality control standards and corporate brand standards.
• Deal with cash, opening and closing procedures with accuracy.
• Ensuring customer satisfaction and resolving issues as required.
• Maintain a climate relationship between team members.
• May have to take customer orders from customers and perform duties of Food Counter attendant when required.

Job Requirements:

• Secondary school graduation certificate or equivalent is an asset.
• 1 year of supervisory experience or several years of fast food/restaurants is required.
• Strong leadership, communication, and team-coaching skills.
• Ability to stay organized and keep calm in a fast-paced, high-volume environment.
• Basic computer and point-of-sale system knowledge is an asset.
• Understanding of food safety, cleanliness, and workplace health and safety practices.
• Willingness to stand for long periods, lift moderate supplies, and work flexible shifts including early mornings, evenings, weekends, and holidays.

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