Server Supervisor

Introduction: Join our dynamic team as a Server Supervisor in the thriving food & beverage industry. We are seeking a dedicated and experienced professional to lead our server team, ensuring exceptional customer service and seamless operations. This full-time, hourly position offers a competitive salary, flexible scheduling, and opportunities for career growth.

Responsibilities:

• Oversee daily operations of the server team, ensuring high standards of customer service.
• Coordinate and manage the server staff, including scheduling, training, and performance evaluations.
• Handle customer complaints and ensure timely resolution.
• Maintain inventory and order supplies as needed.
• Collaborate with kitchen staff to ensure smooth service flow.
• Ensure compliance with health and safety regulations.
• Manage shifts that may include early mornings, late nights, weekends, and holidays.
• Be available to work overtime during peak hours and special events.

Qualifications:

• Previous experience as a server or in a similar supervisory role in the food & beverage industry.
• Smart Serve certification (or equivalent) to serve alcoholic beverages.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Full-time, hourly position with flexible scheduling to accommodate early mornings, late nights, weekends, and holidays.

Preferred Qualifications:

• Additional certifications in food safety and handling.
• Experience with POS (Point of Sale) systems.
• Knowledge of local liquor laws and regulations.
• Competitive hourly wage based on experience.
• Staff meal benefit provided.
• Performance-based bonuses may be provided based on experience, performance, and contribution to the team.
• Opportunities for growth and advancement within the restaurant.

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