Mark’s Retail Store Manager

Lead customer service and omnichannel retail execution as a Store Manager at Mark’s, coaching teams and delivering consistent standards. This role focuses on service, operations, and team performance.

The Store Manager leads Mark’s customer experience across in-store and eCommerce sales. You will coach management and team members, manage pricing and promotions, control inventory, and support customer acquisition. The position also oversees scheduling, hiring, training, performance management, and compliance with LP, Cash and Audit, and OH&S policies.

Key Responsibilities:

• Coach teams to deliver customer service model standards
• Oversee in-store eCommerce sales and order fulfillment
• Execute pricing, promotional setups, and visual standards
• Deliver shrink targets through education and inventory control
• Lead recruiting, development, and succession planning

Requirements:

• Three to five years of retail experience required
• Proven coaching, mentoring, and team development ability
• Exceptional communication and organizational skills
• Superior training and mentoring skills
• Basic computer skills required

Bring retail leadership, customer service coaching, operational discipline, and team development skills to Mark’s store management.

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