Field Technical Service Representative Moncton

Atlantic Lottery seeks a field Technical Service Representative in Moncton, combining technical troubleshooting with customer service and extensive territory travel.

This full-time, 12-month term position supports Video Lottery and Retail Lottery sites across Moncton and surrounding areas. You will service, maintain, install, and repair gaming equipment while diagnosing issues, protecting uptime, and meeting service standards. The work requires independent field activity and regular retailer communication.

Key Responsibilities:

• Diagnose and resolve gaming technology equipment issues
• Maintain and install equipment at retail locations
• Build professional customer relationships in the field
• Minimize downtime across the assigned service territory
• Collaborate with internal teams on complex issues

Requirements:

• Electronics or Engineering Technology diploma
• One to three years technical and customer service experience
• Ability to travel up to 90 percent
• Valid driver’s license and clean driver’s abstract
• Ability to lift and move up to 50 pounds

Apply your analytical, communication, and troubleshooting skills while supporting reliable gaming technology throughout the Moncton service territory.

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