Hybrid Case Manager at Canadian Red Cross

Make a difference in disaster-affected communities as a Case Manager with the Canadian Red Cross. This partially virtual role is ideal for those with strong listening and problem-solving skills.
The Case Manager will support individuals navigating crises by understanding their needs and connecting them with resources. With at least three years of experience and a relevant diploma, you'll assess client situations, document comprehensive case files, and recommend assistance. Your role will involve actively engaging clients in their recovery process while collaborating with a dedicated team.
Key Responsibilities:
• Listen to clients and document their experiences accurately
• Assess needs and connect with available services and resources
• Provide guidance and support for client recovery planning
• Maintain detailed and updated case file documentation
• Identify trends in client needs and collaborate with team members
Requirements:
• Minimum 3 years of relevant experience
• 1-2 years post-secondary education in social services or related field
• Proficient in Microsoft Office Suite and client databases
• Excellent communication and empathy skills
• Ability to manage multiple, critical deadlines
Utilize your experience and compassion to help clients recover from emergencies as a Case Manager at the Canadian Red Cross.
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