Data Center Cluster Manager

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering Operations Manager to join our expanding Infrastructure Operations team in Airdrie, Alberta.

A DCEO Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading an organization, managing Managers and/or Facility Managers who own data center facility infrastructure. The ideal candidate will have a strong understanding of data center IT infrastructure and data center facilities infrastructure.

Note: This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada. Fluency in both French and English is required.

Responsibilities

• Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
• Planning and executing the Infrastructure Operations component of new AWS data center build outs, new co-location build-outs, AWS data center expansions, and co-location expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers to include preventive maintenance, corrective maintenance, and change management.
• Vendor management of co-location data center services providers to meet or exceed contracted performance SLAs.
• Safety, security, and availability incident response, incident management, and incident resolution.
• Continuous improvement of operational processes, procedures, methods, and tools.

Basic Requirements

• Bachelor's degree in engineering, computer science, or related field.
• 5+ years as a manager of managers.
• 10+ years managing data center operations, facility engineering, critical environments, build-outs, or similar.
• 5+ years delivering complex projects with proven track record.
• 5+ years owning mission-critical teams/products; autonomous management of geographically distributed infrastructure teams.
• Fluent in French and English (required for global/provincial Amazon interactions).

Preferred Qualifications

• Master's degree in Engineering and Business Administration, or related fields.
• 5+ years using continuous improvement methodologies (Lean, Six Sigma).
• 5+ years as technical PM or team member on data center build-outs and startups.
• 5+ years in IT infrastructure (compute/storage servers, networking, service delivery).
• 4+ years in hardware/security install, troubleshooting, repair; data center mechanical/electrical/controls operations.
• Vendor management for co-location SLAs; incident response/resolution; process improvements; hiring/developing high-performing teams.

Compensation

Base salary range: $130,300 – $187,700 CAD annually. Total compensation may include sign-on payments and RSUs. Benefits include health insurance (medical, dental, vision, prescription, basic life and AD&D), RRSP, DPSP, paid time off, and more.

Bachelor's degree in engineering, computer science, or related field; 5+ years as a manager of managers; 10+ years managing data center operations; fluency in French and English; ability to obtain Reliability Status security clearance with the Government of Canada

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