Customer Support Specialist - Bilingual English/French
- Full-time
Become a Customer Support Specialist with bilingual English and French capabilities in Sarnia. Provide onsite services, ensuring accurate responses to customer inquiries regarding government programs.
This full-time, temporary role focuses on offering top-notch customer service in a supportive environment. You'll process applications, handle renewals, and engage customers effectively. Your advanced French communication skills will be vital in addressing inquiries and ensuring optimal satisfaction.
Key Responsibilities:
• Deliver quality customer service directly to clients
• Process renewals and applications efficiently
• Provide detailed information on government offerings
• Maintain advanced proficiency in English and French
• Handle cash and operate electronic payment systems
Requirements:
• Must possess advanced oral French skills
• Strong focus on customer satisfaction
• Proficiency in computer applications and Microsoft Office
• Excellent communication with compassion
• Ability to work cohesively within a team
Make a significant impact by providing exceptional service in a crucial role that supports government operations and public engagement.
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