Crisis Mental Health Case Manager

Crisis intervention and mental health assessment define this permanent Case Manager position, based at CMHAMPS’s Bracebridge office for 35 hours weekly.

Canadian Mental Health Association Muskoka–Parry Sound seeks a Crisis Case Manager to provide treatment and short-term support. You will assess individuals living with mental illness, develop safety plans, coordinate services, and engage community networks. The position serves Muskoka and Parry Sound through multidisciplinary work.

Key Responsibilities:

• Provide in-person and virtual mental health triage and assessment
• Deliver crisis intervention, safety planning, and short-term support
• Develop coping skills through psychoeducation, advocacy, and empowerment
• Coordinate referrals with internal and external community agencies
• Liaise with police, hospitals, and social service agencies

Requirements:

• Bachelor’s degree in relevant human service or health science discipline
• One year supporting mental illness, developmental disability, or substance use
• Experience with counselling, case management, or crisis intervention
• Proficiency in crisis intervention, resolution, and community support
• Excellent communication, organization, interpersonal, and relationship-management skills

Apply crisis assessment, safety planning, and community coordination skills as a Case Manager supporting individuals across Muskoka and Parry Sound.

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