Entry Level Bilingual Trainer at Reynolds

Join Reynolds and Reynolds as an Entry Level Bilingual Trainer, where you'll travel to support customers in adopting our software systems. Engage in hands-on training and provide effective customer support.
This position combines extensive travel and virtual work, requiring engagement with dealership management to assess training needs. You'll be responsible for preparing for installations, delivering direct software training, and addressing customer inquiries. Your role is integral in ensuring customer satisfaction during their conversion process.
Key Responsibilities:
• Provide on-site training and support to dealerships
• Prepare equipment and training materials prior to visits
• Communicate with internal teams for seamless operations
• Troubleshoot and resolve customer software issues promptly
• Document and report on customer training sessions
Requirements:
• College diploma or university degree required
• Bilingual in French and English for all client communications
• Willingness to travel extensively, up to 80%
• Strong problem-solving skills and organizational capabilities
• Exceptional verbal and written communication skills
Utilize your language skills and training expertise to assist customers effectively with Reynolds and Reynolds.
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