Hybrid Customer Experience Specialist – Brand & Care

Quince is seeking a Customer Experience Specialist to represent the brand across chat, email, phone, and social channels from our Toronto office weekly.

You will own the full customer journey, deliver brand-aligned service with empathy, and resolve issues to maintain trust and loyalty.

This hybrid role requires at least two years of customer service experience, a high school diploma or GED, and a schedule including weekend days.

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