Senior Account Management Lead — Client Success & Strategy

ProSites Inc. in Ontario, Canada is seeking a Manager, Account Management Team to guide the Account Manager team and maintain high client relations. You will mentor, monitor client success data, and coordinate escalation paths with the Customer Experience Manager. You will mentor staff, participate in hiring, and monitor client strategies and contracts to ensure promises are kept. Strong CRM experience, especially Salesforce, and an entrepreneurial, client-centric mindset are essential.

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