Support emergency communications and security requests with Paladin Security as an Operations Centre Operator. Work part time on Fridays and Saturdays from 1530 to 2350.
This position connects Security Officers, clients, and Paladin management during emergency situations and special requests. You will handle calls, dispatch alarm responses, document events, and provide customer service under pressure. Strong communication, computer literacy, and situational awareness support the work.
Key Responsibilities:
Coordinate communication between officers, clients, and management
Dispatch alarm response calls promptly
Initiate after-hours emergency services and security requests
Remain calm and focused during high-pressure situations
Prepare comprehensive reports documenting relevant information
Requirements:
One to two years in dispatch, security, or related work
Strong verbal, written, and interpersonal communication skills
Computer literacy and Microsoft Word, Excel, and Outlook proficiency
Detail orientation with effective prioritization and organization
Solid security knowledge and situational awareness
Bring calm decision-making, emergency dispatch, customer service, and reporting skills to Paladin Security’s Operations Centre.
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Emergency Communications Security Operator • burnaby, metro vancouver regional district, Canada