Seasonal Customer Service Associate at Spence

Elevate your retail career this season with Spence as a part-time Customer Service Associate. Bring passionate customer support to ensure every client enjoys the Spence Experience.
In this temporary role, you will be a key contributor to the customer service team, embodying Spence's values by delivering outstanding service. Your responsibilities include managing payments, inventory counts, incoming communications, and maintaining showroom cleanliness. This part-time role requires you to foster exceptional relationships and assist with customer needs throughout their experience with Spence.
Key Responsibilities:
• Greet customers warmly and provide top-notch service
• Support sales teams during peak times and guide customers
• Process jewelry repairs and follow up with clients
• Handle all phone and email inquiries professionally
• Maintain showroom appearance and facilitate merchandising
Requirements:
• At least 1 year in a customer service role
• Strong time management and organizational skills
• Excellent verbal and written communication abilities
• Computer-savvy with a willingness to learn
• Minimum availability of 3 days a week, including 1 weekend day
Deliver superior customer support and ensure satisfaction as a pivotal part of the Spence team.
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