Part Time Retail Supervisor Niagara Falls

Lead customer experiences at Carter’s as a Part Time Supervisor in Niagara Falls, Ontario, using product expertise and coaching skills.

This supervisor role supports growing families across Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. You will welcome customers, explain product styles, features, and benefits, and help employees succeed. The position also focuses on safe, inclusive service and business results.

Key Responsibilities:

• Welcome customers and provide product assistance
• Coach employees toward consistent service standards
• Lead assigned business focus areas through follow-through
• Respond to customer concerns with appropriate resolutions
• Recognize performance and raise concerns to the Store Manager

Requirements:

• High school diploma
• Positive, solutions-oriented mindset
• Professional verbal and written communication skills
• Computer skills including Outlook, Excel, and web navigation
• Availability for days, nights, weekends, and holidays

Bring retail leadership, customer focus, and product knowledge to Carter’s teams and families in Niagara Falls.

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