Front Store Supervisor at Shoppers Drug Mart

Lead a team in customer service excellence as a Front Store Supervisor at Shoppers Drug Mart. Manage cashiers, address customer inquiries, and uphold store standards daily.
As a Front Store Supervisor, you will drive customer service efforts, manage cash, and oversee merchandising. This role ensures compliance with store policies and guides cashiers and merchandising staff in their daily responsibilities. Strong problem-solving skills are essential for resolving customer issues and enhancing overall satisfaction.
Key Responsibilities:
• Ensure cashier compliance with all store policies
• Train staff on job functions and responsibilities
• Implement loss prevention standards effectively
• Maintain a clean and organized store image
• Address customer inquiries and resolve issues promptly
Requirements:
• Proficient in time management and organization
• Computer literate with product knowledge
• Strong judgment and decision-making skills
• Ability to work independently and collaboratively
• Adhere to Health and Safety requirements
Elevate the customer experience by effectively managing staff and store operations at Shoppers Drug Mart.
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