Customer Support Lead: Training, QA & Notary Ops (Hybrid)

LawDepot is seeking a Customer Support Lead to elevate our customer experience and strengthen our growing team. You will lead QA, coaching, and training initiatives while managing Notary Support operations and scheduling. Hybrid work from our Edmonton office is available, with a 37.5-hour work week.

You will drive continuous improvement, coach agents, and partner with leadership to innovate and enhance service delivery across channels.

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