Aquatics Centre Guest Services Representative

Welcome Fort Chipewyan Aquatics Centre guests through courteous service, payment processing, and clear communication. This casual position works as required in Fort Chipewyan.

The Guest Services Representative serves as the facility’s first point of contact under limited supervision. You will support patrons, answer inquiries, direct calls, process registrations and memberships, and assist other staff. The position also involves facility tours, event coordination, filing, and administrative tasks.

Key Responsibilities:

• Greet guests and explain facility rules and policies
• Answer inquiries, direct calls, and deliver messages
• Process registrations, memberships, rentals, and other payments
• Complete daily cash outs and monthly documentation
• Provide tours and support information flow between staff and guests

Requirements:

• High School Diploma or GED equivalent
• One year customer service experience processing monetary transactions
• First Aid, CPR, and AED Certification
• Basic to intermediate computer and Microsoft Office skills
• Strong interpersonal, organizational, numeracy, and communication skills

Bring customer service, cash handling, and communication skills to welcome patrons at the Fort Chipewyan Aquatics Centre.

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