Retail Operations Supervisor Staples Canada

Lead retail operations at Staples Canada through customer service, merchandising, and cash office administration. Support daily sales and operational excellence.

As a Retail Operations Supervisor, you supervise store operations and lead by example. You support merchandising, freight flow, promotions, front office tasks, training, and associate coaching. Your work helps maintain brand standards and a high-performance, sales-focused culture.

Key Responsibilities:

• Model selling behaviors and coach customer engagement
• Oversee inventory, merchandising, promotions, and signage
• Supervise backroom organization and freight flow
• Support associate training, development, and coaching
• Complete weekly cash office administration and reporting

Requirements:

• Three or more years of retail customer service experience
• One to two years of supervisory experience
• Accountability for sales and service targets
• Strong prioritization, organization, and multitasking skills
• Strength and keen eye for visual merchandising

Bring retail supervision, customer engagement, merchandising, and operational excellence skills to Staples Canada’s store leadership team.

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