Techtronic Industries Customer Support Specialist

Become a Customer Service Representative with Techtronic Industries at the Milwaukee Tool Factory Service Centre in Ottawa. This full-time role allows for personal growth while providing top-notch customer support.
You will engage with customers and address inquiries while ensuring smooth operations in our service centre. A successful candidate possesses organizational skills and intellectual curiosity, making it essential to assist with various service tasks, including warranty assessments and tool logging.
Key Responsibilities:
• Deliver superior service to all customers interacting with the team
• Execute counter procedures including order placement
• Keep accurate maintenance records and handle inventories
• Oversee repairs prioritization and tool assessments
• Support showroom merchandising and ensure stock availability
Requirements:
• Strong communication and business initiative
• Detail-oriented with excellent organizational abilities
• Team-oriented and self-sufficient worker
• Electrical tool experience is a bonus
• High school diploma is required
Contribute to TTI’s commitment to operational excellence and customer satisfaction in Ottawa.
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