Senior 3rd‑Line Service Desk Engineer (Field Support)

HBP Systems Ltd is seeking a Senior Service Desk Engineer (3rd Line) who thrives on solving complex technical challenges, owning issues end-to-end and guiding customers through outages with calm expertise. You'll travel to customer sites as needed, lead investigations across Microsoft 365, Windows Server, networking and virtualization, and coordinate multi-team responses to deliver tangible outcomes.

The role emphasizes strong communication, stakeholder management and a proactive approach to

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