Mobile Concrete Mixer Support Technician

Help customers operate ProAll’s advanced volumetric mixers through technical troubleshooting, calibration, maintenance guidance, and equipment training. The work includes field support and customer communication.

This Equipment Support Technician position supports mobile concrete mixer customers across multiple communication channels. You will address operational questions, investigate mechanical, hydraulic, and electronic problems, and assist with warranty and RMA matters. Training may occur on-site or in customer-selected classrooms.

Key Responsibilities:

• Answer technical questions about mixer operation, calibration, and maintenance
• Conduct on-site troubleshooting for operational issues and deficiencies
• Support classroom and on-site customer training programs
• Investigate parts needed for customer repairs and issues
• Collaborate with engineering and quality control on quality concerns

Requirements:

• Trade certificate or minimum three to five years relevant experience
• Troubleshooting expertise in hydraulic and electrical circuits valued
• Mechanical or Electrical Technologist experience; C.E.T. certification an asset
• Effective prioritization, multitasking, deadline management, and proactive problem solving
• Ability to work independently and collaboratively within a team

Bring technical troubleshooting, training, and communication strengths to customer support for ProAll’s mobile mixer equipment.

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