Gentek Customer Service & Order Processing

Become a Customer Service and Order Entry Specialist with Gentek in Lambeth, Ontario. Deliver top-notch service while managing order processing and customer support inquiries.
This position in Gentek's Customer Service Department involves direct interaction with customers through phone and email. As the go-to person for order entry and product queries, you’ll ensure accuracy in every transaction. Your technical aptitude and attention to detail will be key in managing order verifications and responding to customer needs effectively.
Key Responsibilities:
• Address customer inquiries promptly via phone/email
• Enter and process orders accurately and on time
• Verify orders and make corrections as needed
• Prepare quotes using Gentek's product database
• Maintain detailed logs in Salesforce for order tracking
Requirements:
• At least 2 years of relevant industry experience
• Strong attention to detail and technical skills
• Proficiency in Microsoft Office applications
• Effective communication abilities
• Skilled in multitasking in a pressured environment
Utilize your expertise at Gentek to make a meaningful impact in customer service.
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