Customer Service Office Administrator
Support Trail Appliances customers through phone, in-person service, and accurate administration in a showroom-based Office Administrator position. Use communication skills daily.
As an Office Administrator, you will split your time between customer-facing service and administrative functions. You will support inquiries, collect payments, and assist showroom teams. The position requires process-driven work, computer application comfort, and strong written and spoken communication. Trail Appliances operates showrooms, Outlet Centres, distribution centres, and offices across British Columbia.
Key Responsibilities:
- Provide approachable service as customers’ first point of contact
- Field incoming calls and customer inquiries
- Assist administrative duties supporting store operations
- Collaborate with Sales and Customer Support teams
- Collect customer payments and deliver bank deposits
Requirements:
- Administrative or customer service experience
- Typing speed of at least 40 words per minute
- Fast, accurate data entry and multitasking skills
- Proficiency with Microsoft Office and computer applications
- Availability for weekend shifts and daily driving
Bring customer service, payment collection, and administrative accuracy to Trail Appliances while supporting showroom customers and teams.
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