Restoration Dispatch Coordinator Winnipeg

Coordinate restoration crews across Winnipeg using scheduling, customer service, and critical-thinking skills. This temporary internal opportunity is exclusively for current On Side Restoration employees.

As a Dispatcher, you will maintain customer satisfaction while sending crews to restoration jobs promptly. The work involves understanding water emergencies, claims, schedules, work scopes, and job-site skills. You will communicate with property owners and insureds while managing technician schedules and crew availability.

Key Responsibilities:

• Dispatch restoration crews to jobs in a timely manner
• Communicate with property owners and insureds
• Schedule work and dispatch technicians
• Manage crew mix and on-call availability
• Support the Operations Manager with administrative tasks

Requirements:

• Current On Side Restoration employee with one year continuous employment
• Construction experience or Contents Department knowledge
• Superior customer service skills and desire to help people
• Excellent organizational, decision-making, and problem-solving skills
• MS Office, E-Claim, phone, and computer skills

Bring authentic communication, organized scheduling, and restoration knowledge to support On Side Restoration customers and crews in Winnipeg.

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