Service Sales Manager at Rocky Mountain Equipment

Elevate customer satisfaction with Rocky Mountain Equipment as Service Sales Manager. Lead a dedicated team in a role that emphasizes mentorship, safety, and performance.
In this customer-facing position, you will manage a team, oversee operations, and ensure exceptional service delivery. Your expertise in the agricultural and materials handling sectors will enable you to identify customer needs while fostering a culture of open communication and success. Leadership in this role is critical to departmental effectiveness and employee development.
Key Responsibilities:
• Direct and delegate tasks to the service team
• Supervise daily operations and administration
• Maintain top-tier work environment standards
• Assess customer needs for high satisfaction
• Develop solutions to reduce personnel turnover
Requirements:
• Knowledge of agricultural and materials handling equipment
• Proficient in Excel, Word, PowerPoint, and Outlook
• Strong understanding of service department metrics
• Exceptional leadership and time management skills
• Licensed AG/Red Seal Technician preferable
Drive your career forward while making a meaningful impact on customer experiences at RME.
#J-18808-Ljbffr