Customer Service Personal Shopper

Deliver personalized customer service as a Personal Shopper at Loblaws, combining courteous communication with accurate order fulfillment daily.

This role supports customers throughout the e-commerce shopping process. You will answer general questions, resolve product concerns, contact customers about substitutions, and maintain a positive environment. Loblaws provides training, so no previous experience is required for this opportunity.

Key Responsibilities:

• Provide customer service and answer general questions
• Resolve product concerns resourcefully and courteously
• Confirm substitutions to protect order accuracy
• Shop for customers using quality product selections
• Process transactions through multiple payment methods

Requirements:

• Courteous approach when assisting customers
• Motivation to learn new things
• Ability to work independently and collaboratively
• Availability across varied hours and weekends
• Constant mobility and lifting up to 50 pounds

Bring courteous communication, order accuracy, and resourcefulness to the Personal Shopper team supporting Loblaws customers.

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