Flooring Sales Associate Customer Service

Customer-focused Flooring Sales Associate at The Home Depot helps shoppers find project solutions through product knowledge and attentive service.

This Sales Associate greets, engages, and thanks customers while assessing project needs and recommending suitable products. The position requires learning flooring and adjacent-department merchandise, explaining product features, and supporting complete project purchases. Associates also promote available services and maintain department standards.

Key Responsibilities:

• Follow Home Depot’s GET Model of customer service
• Assess projects through open-ended customer questions
• Recommend products, related items, and available services
• Educate customers about complete project solutions
• Maintain signed, displayed, and clean merchandise

Requirements:

• High School Diploma or equivalent
• One to two years retail or trade experience an asset
• Effective communication and customer focus
• Interpersonal skills for customer interactions
• Ability to lift, push, pull, and move items

Apply customer service, product learning, and project guidance skills as a Flooring Sales Associate at The Home Depot.

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