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Windsor Client Support WorkerHousing Information Services • windsor, on, Canada
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Windsor Client Support Worker

Windsor Client Support Worker

Housing Information Services • windsor, on, Canada
3 hours ago
Job type
  • Part-time
Job description

Work weekends overnight at 400 Wyandotte St. E. in Windsor, supporting vulnerable participants through safety monitoring and service access.

As a part-time Client Support Worker with Housing Information Services, you will support the City of Windsor’s Homelessness and Housing Help Hub. The schedule is 10:00 p.m. to 6:00 a.m. Saturdays and Sundays, with flexibility for weekdays, holidays, and program needs. You will build rapport, orient participants, and help provide basic needs services.

Key Responsibilities:

  • Connect participants with supports and appropriate program resources
  • Build relationships and understand participant behavioural baselines
  • Manage patio spaces, bike security, and disputes
  • Refill inventory and receive program supplies
  • Sort donations and sanitize high-touch areas

Requirements:

  • Person-centered experience with chronic homelessness preferred
  • Knowledge of Windsor-Essex shelters and community agencies preferred
  • Ability to work independently and within teams
  • Reliable and effective transportation required
  • Availability for evening, weekend, and statutory holiday work

Use professional communication, participant rapport, and resource connection skills while supporting H4 operations in central Windsor.

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Windsor Client Support Worker • windsor, on, Canada