No longer accepting applications
Customer Experience Associate Kamloops
Scotiabank • kamloops, thompson nicola regional district, Canada
7 hours ago
Job description
Customer service and digital banking skills meet at Scotiabank’s North Shore Branch in Kamloops, British Columbia, with 15 hours weekly.
As a Customer Experience Associate, you represent the branch while helping customers throughout their banking journey. You will discover needs, process transactions, explain concepts simply, and introduce mobile banking applications. The role supports branch targets through simple sales opportunities and personalized service.
Key Responsibilities:
- Discover customer needs through proactive listening and understanding
- Process day-to-day banking transactions accurately
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications and digital options
- Help customers manage their banking needs
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient customer assistance
- Flexible schedule availability
- Comfort with simple sales situations
- Strong technical skills promoting self-service banking options
Bring customer relationships, transaction processing, and digital banking knowledge to Scotiabank’s North Shore Branch in Kamloops.
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