Pickleball Customer Experience Associate
Fairgrounds - Alberta • edmonton, division no. 11, Canada
6 hours ago
Job type
- Part-time
Job description
Bring customer service and pickleball knowledge to Fairgrounds Racket Club as a part-time Experience Creator in Edmonton. Welcome members and guests daily.
As an Experience Creator, you will represent Fairgrounds while supporting welcoming club experiences and on-site pickleball programming. You will answer membership and court questions, recommend equipment, process sales, and maintain organized spaces. The position works closely with site and general managers.
Key Responsibilities:
- Welcome guests and provide exceptional pro shop customer service
- Assist check-ins, court questions, memberships, and general inquiries
- Facilitate basic pickleball programming, including round robins
- Recommend equipment, apparel, accessories, and relevant products
- Process transactions and maintain facility organization
Requirements:
- Previous customer service experience, preferably in retail or pro shop
- Basic knowledge of pickleball or padel
- Strong interpersonal and verbal communication skills
- Basic computer and point-of-sale system familiarity
- Weekend, evening, holiday, opening, and closing availability
Support Fairgrounds members through pickleball programming, product guidance, accurate transactions, and welcoming Edmonton club service.
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