Technical Support Specialist at City of Vernon

Become a key player in IT with the City of Vernon as an IS Support Technician. This full-time role provides vital technical support for end users and network-related tasks.
As an IS Support Technician, you will deliver basic to intermediate technical assistance and perform critical network administrator functions. With three years of experience in Microsoft products and hardware, you'll support staff and elected officials while maintaining clear communication. This position also encompasses training coordination and documentation.
Key Responsibilities:
• Provide technical support for hardware and software issues
• Manage active directory and network services
• Assist in maintaining the City’s network infrastructure
• Document procedures and solutions comprehensively
• Coordinate and deliver training sessions for users
Requirements:
• A+ certification or equivalent IT program completion
• Minimum three years of Microsoft support experience
• Valid British Columbia Class 5 Drivers License
• Ability to maintain confidentiality and handle sensitive information
• Exceptional interpersonal and customer service skills
Support the City of Vernon’s IT needs with your technical expertise and communication skills.
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