Overnight Fitness Club Customer Service Representative

Serve GoodLife Fitness Members overnight at Oshawa Centre Mall using customer service, front desk, and computer skills. This is a part-time position.

As a Customer Service Representative, or Motivator, you will welcome Members and Potential Members at the Club. You will support check-ins, calls, appointments, memberships, Club services, and member questions. The position also includes Fit-Fix Starter sessions and cleaning tasks.

Key Responsibilities:

• Greet Members and Potential Members warmly upon arrival
• Check Members in for workouts and direct visitors
• Answer calls, take messages, and book appointments
• Resolve Member questions, concerns, and information updates
• Complete Fit-Fix sessions, Club runs, and cleaning tasks

Requirements:

• CPR-A and AED Certification
• Smart Tan certification within three months of employment
• Excellent written and verbal communication skills
• Computer proficiency and knowledge of the fitness industry
• Customer service and sales experience is an asset

Use customer service, fitness knowledge, and front desk expertise to support positive Member experiences overnight at GoodLife Fitness.

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