Customer Service Representative

Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.

What You Will Receive

• Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
• Work during traditional business hours
• Professional small office with a friendly touch
• Excellent training and support
• Business casual attire atmosphere

Responsibilities

• Dedication to excellent customer service
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Experience handling projects to completion
• Ability to multi-task in a high stress environment

Qualifications

• Strong telephone and written communication skills.
• Outgoing personality; enjoys working with people
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
• (1+) years experience working in a Call Center or Customer Service Role preferred
• Knowledge of home repair and light remodeling a plus

* Competitive wages with benefits and incentive plan available to qualified applicant. (16 - 20 /hr. + bonus on Sales / commission)

• Applicants with general knowledge of building materials and trades are highly encouraged to apply.

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