Technology Support Analyst

Support corporate technology products as a Technology Support Analyst in Surrey, using hardware troubleshooting and customer communication skills. This permanent role works evenings.

UPS seeks a Technology Support Analyst to provide user support for standard technology products. The position includes hardware and software planning, technical advice, informal training, and routine service restoration. You will coordinate technology installations, deployments, upgrades, implementations, and project support activities.

Key Responsibilities:

• Perform external customer integrations and installations
• Assist with facility technology management activities
• Fulfill service requests and address customer requests
• Interface with customers, teams, and associates
• Conduct TSG technical disaster recovery procedures

Requirements:

• Technical experience and familiarity with hardware
• Strong communication skills for customer interactions
• Ability to work independently with minimal supervision
• Valid driver’s license and working car
• Willingness to travel to other work-area sites

Apply technology support, hardware troubleshooting, and communication skills while coordinating dependable customer service for UPS in Surrey.

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