Brandt Service Writer Nisku

Organize service records and customer inquiries as a Service Writer with Brandt in Nisku, Alberta, using Microsoft Office and office procedures.

This Service Writer supports the Service Manager with accurate, timely reports and operational records. The work includes customer communication, work-order control, service filing, customer-profile updates, and warranty claims. Mechanical terminology and basic accounting knowledge support the department.

Key Responsibilities:

• Field internal and external Service Department inquiries
• Open, control, close, and invoice service work orders
• Maintain current service library information and files
• Update customer profiles from work-order information
• Process warranty or product-improvement claims when required

Requirements:

• Use Microsoft Office and internet functions effectively
• High School Diploma or equivalent experience
• Knowledge of office procedures
• General understanding of mechanical or technical terms preferred
• Basic knowledge of accounting practices

Bring organized service administration, customer communication, and records-management skills to Brandt's Nisku Service Department.

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