IT Desktop Support Technician Needed

Explore a role as an IT Desktop Support Technician, showcasing your skills in customer service and technical support. You will be the first line of defense for staff needing assistance with Windows and various IT devices.
Candidates should have a minimum of 3 years in hands-on support services, possessing strong abilities to troubleshoot and install Windows XP to Windows 10 systems. Excellent Microsoft Office skills and experience with remote control tools are essential for success. On-call support for executives will also form a part of your responsibilities.
Key Responsibilities:
• Provide direct support for Windows installations and troubleshooting
• Assist with device maintenance including printers and multifunction devices
• Facilitate remote help and assist with video conferencing technology
• Communicate service updates and solutions clearly
• Keep detailed records of support requests and resolutions
Requirements:
• 3+ years in desktop support positions
• CompTIA A+ certification is mandatory
• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills
• Ability to pass a background check
Bring your technical expertise and customer focus to enhance IT support services.
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