Virtual Patient Monitoring Attendant

Monitor patients remotely at the University of Alberta Hospital using video technology, clear communication, and careful attention to safety. Work collaboratively with nursing staff.

As an Administrative Support II in Virtual Observation, you will monitor live patient video feeds and support patient well-being. The work requires multiple-patient monitoring, electronic health record documentation, and basic equipment troubleshooting. You will follow established protocols while adapting to changing priorities.

Key Responsibilities:

• Monitor live video feeds for patient safety and well-being
• Recognize behaviors that may compromise patient safety
• Communicate clearly with patients using two-way audio
• Activate alarms and provide concise information to nurses
• Record observations, interactions, and events accurately

Requirements:

• Completion of Grade 12 or equivalent
• Prior experience as a virtual monitoring attendant
• Experience monitoring multiple patients simultaneously
• Basic computer skills and smartphone operation ability
• Ability to follow protocols and work collaboratively

Support virtual patient observation through alert monitoring, accurate documentation, effective communication, and teamwork at the University of Alberta Hospital.

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