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West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
Bowling Facility Operations SupervisorWest Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) • edmonton, division no. 11, Canada
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Bowling Facility Operations Supervisor

Bowling Facility Operations Supervisor

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) • edmonton, division no. 11, Canada
3 hours ago
Job type
  • Part-time
Job description

Lead daily operations at Ed’s Bowling while applying customer service, safety, and cleanliness standards across the facility. This temporary part-time position requires flexible availability.

As Bowling Supervisor, you oversee the Bowling Counter, Lounge and Kitchen, Billiards, and Escape Room. You supervise employees, coach through role modeling, and help ensure guests’ needs are met. The position also involves liquor control, opening and closing duties, and administrative coordination.

Key Responsibilities:

  • Oversee staff and daily operations across Ed’s Bowling
  • Maintain customer service, cleanliness, liquor control, and safety standards
  • Coach employees and provide supervision and guidance
  • Resolve guest concerns and public inquiries without the Manager
  • Complete opening, closing, checklist, and league coordination duties

Requirements:

  • Two to three years of previous supervisory experience
  • Supervisory experience in restaurant, lounge, or entertainment facilities
  • Completed ProServe certification or willingness to take training
  • Excellent leadership and communication skills focused on customer service
  • Comfort using Microsoft Word, Excel, and Outlook

Bring supervisory leadership, operational support, and customer service expertise to Ed’s Bowling across its entertainment facilities.

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Bowling Facility Operations Supervisor • edmonton, division no. 11, Canada