Supportive Housing Front Desk Worker

Supportive housing front desk work requires attentive listening, tenant service, and continuous environmental monitoring in a 24-hour facility. The Salvation Army offers this tenant-facing position.

The Supportive Housing Front Desk Worker serves as the main contact for tenants. This role responds to inquiries, complaints, and wellness needs with respect and empathy. The worker also supports safety, accurate records, referrals, and telephone communication while reporting to the Program Supervisor.

Key Responsibilities:

• Maintain a safe and secure supportive housing environment
• Handle tenant inquiries, complaints, and wellness checks
• Provide personal, practical, and moral support
• Answer telephones and record or relay messages
• Document daily happenings and monitor policies

Requirements:

• Grade 12 education or equivalent required
• Up to one year of related frontline experience
• Computer ability and organized work habits
• Criminal Record Check and applicable background screening
• CPR, First Aid, and crisis training are assets

Apply attentive listening, organized documentation, and empathetic tenant service as a Supportive Housing Front Desk Worker.

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