Automotive Parts Advisor Customer Relations

Build customer relationships as an Automotive Parts Advisor at Kicking Horse Ford, using communication and attention to detail every day. Support automotive service needs.

The Parts Consultant is the primary contact for customers and technicians seeking required parts. This position develops positive relationships that support customer satisfaction, loyalty, and referrals. You will coordinate information across service and sales while managing multiple demands.

Key Responsibilities:

• Provide friendly, professional, and efficient parts assistance
• Develop relationships supporting satisfaction, loyalty, and referrals
• Keep service and sales informed about ordered parts
• Research parts sources and availability as needed
• Complete counts and other Parts Department duties

Requirements:

• Related automotive parts experience is preferred
• Professional verbal communication with customers
• Empathy, tact, sensitivity, and careful listening
• Proven organization while managing multiple demands
• Attention to detail and technology comfort

Bring customer-focused communication, relationship building, and organization to automotive parts support at Kicking Horse Ford.

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