Veterinary Client Care Support Specialist
- Full-time
Join as a Client Care Specialist, delivering outstanding service in a full-time capacity. Support small animal practice through compassionate client interactions and efficient administration.
In this mid-senior level role, your focus will be on building genuine client relationships through exceptional care. Responsibilities include greeting clients, answering inquiries with a friendly demeanor, and performing administrative functions like handling mail and maintaining records. You will also provide support during busy periods and emergency shifts every few weeks.
Key Responsibilities:
• Provide warm greetings and check-in for clients
• Manage incoming calls and appointments effectively
• Conduct administrative tasks, including report drafting
• Keep accurate records of client interactions
• Cover emergency call shifts every 6 weeks
Requirements:
• Client service experience is required
• Strong interpersonal and communication skills
• Detail-oriented with good organizational skills
• Ability to thrive in a busy environment
• Flexible availability for shifts
Leverage your client care expertise to uphold exceptional service standards in a dedicated veterinary practice.
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