System Administrator

Job Title: Systems Administrator

Job Description

The Systems Administrator is a technical resource responsible for the design, implementation, administration, and ongoing improvement of infrastructure and customer environments. This role focuses on VMware virtualization, Windows and Linux server platforms, and Microsoft 365 services. It acts as a Tier 3 escalation point, leads complex technical work, supports customer projects, and helps establish secure, repeatable operating standards across diverse managed environments.

Responsibilities

• Design, deploy, configure, and maintain VMware vSphere environments, including ESXi hosts, vCenter, clusters, High Availability, Distributed Resource Scheduler, virtual networking, and resource pools.
• Lead VMware lifecycle activities, including upgrades, patching, firmware coordination, compatibility review, and capacity planning.
• Develop standardized VMware configurations, operating procedures, build documentation, and technical baselines for internal and customer environments.
• Design, deploy, and administer Windows Server environments across physical, virtual, and cloud-hosted infrastructure.
• Manage Active Directory Domain Services, Group Policy, DNS, DHCP, file services, certificate services, and related identity management.
• Execute server builds, migrations, upgrades, patching, hardening, and lifecycle replacement activities.
• Design, deploy, and administer enterprise Linux servers supporting customer environments.
• Manage operating system configuration, package and patch management, authentication, permissions, storage mounts, system services, and scheduled tasks.
• Apply secure configuration standards and develop repeatable deployment and maintenance procedures for Linux environments.
• Support Linux integration with VMware, Microsoft identity services, shared storage, monitoring, and customer applications.
• Design, configure, and administer Microsoft 365 tenants, including Exchange Online, SharePoint Online, Teams, OneDrive, and associated administrative services.
• Administer Microsoft Entra ID, hybrid identity, user and group lifecycle, role-based access, multifactor authentication, Conditional Access, and application integrations.
• Support Microsoft Intune, endpoint configuration, device compliance, application deployment, and security baselines.
• Lead Microsoft 365 tenant onboarding, migrations, service improvements, and complex issue resolution for customers.
• Act as a Tier 3 escalation point for complex VMware, Windows Server, Linux Server, Microsoft 365, and identity-related incidents.
• Lead technical investigation, root cause analysis, corrective action planning, and knowledge transfer following significant incidents.
• Participate in customer discovery, technical scoping, solution design, implementation planning, and project delivery.
• Provide clear customer communications, technical recommendations, implementation records, and service transition documentation.
• Improve monitoring, alerting, health checks, and operational reporting for server, virtualization, identity, and Microsoft 365 platforms.
• Use PowerShell, shell scripting, Python, and other automation tools to standardize deployments, reduce repetitive work, and improve service consistency.
• Create and maintain architecture diagrams, build standards, SOPs, runbooks, configuration records, and troubleshooting guides.
• Contribute technical knowledge articles and provide training and mentorship to systems administrators and support staff.
• Ensure server and virtualization designs support availability, recoverability, and business continuity requirements.
• Coordinate with storage and backup platform owners to validate dependencies, protection requirements, recovery procedures, and restoration testing.
• Support storage connectivity and backup troubleshooting where it directly affects VMware, Windows, Linux, or Microsoft 365 services.

Essential Skills

• 8-10+ years of progressive systems administration experience in an MSP, service provider, or complex enterprise environment.
• Advanced hands-on experience designing, administering, and troubleshooting VMware vSphere environments.
• Strong expertise with Windows Server, Active Directory, Group Policy, DNS, DHCP, and related infrastructure services.
• Strong Linux administration experience across enterprise server environments.
• Hands-on Microsoft 365 and Microsoft Entra ID administration experience, including Exchange Online, SharePoint Online, Teams, OneDrive, identity, and access controls.
• Experience leading complex infrastructure projects and resolving Tier 3 incidents across multiple customer environments.
• Strong documentation, customer communication, prioritization, and technical problem-solving skills.
• Ability to participate in scheduled after-hours maintenance and an on-call escalation rotation when required.

Additional Skills & Qualifications

• VMware certification such as VMware Certified Professional or equivalent current platform expertise.
• Microsoft certifications related to Microsoft 365, Azure, identity, endpoint management, or Windows Server.
• Red Hat, Linux Foundation, or equivalent Linux certification or demonstrated Linux expertise.
• Experience with PowerShell, Bash, infrastructure automation, configuration management, and monitoring platforms.
• Experience supporting media and entertainment, high-performance computing, or other demanding production environments.
• Working knowledge of enterprise storage, backup, and disaster recovery platforms sufficient to support integrated server and virtualization services.

Work Environment

The role is based in Vancouver, BC, and offers a hybrid working model. The work environment provides exposure to enterprise-grade virtualization, server, identity, and cloud platforms across varied customer environments. A collaborative atmosphere emphasizes customer service, continuous improvement, and technical excellence. The position also offers competitive salary and benefits, training and certification reimbursement, and opportunities for growth into technical leadership, engineering, and architecture roles.

Job Type & Location

This is a Permanent position based out of Vancouver, BC.

Pay and Benefits

The pay range for this position is $85000.00 - $125000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type & Location

This is a Permanent position based out of Vancouver, BC.

Workplace Type

This is a fully onsite position in Vancouver,BC.

À propos d'Actalent

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