Claim and Intake Associate

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a diploma in business administration, human resource management or related field and three (3) years work experience preferably within a human resource environment.

Skills And Abilities

• Knowledge of STIIP and LTD plans.
• Knowledge of applicable policy, procedures and legislation.
  • Ability to communicate effectively verbally and in written form; ability to clearly, concisely and accurately explain complex information to a variety of stakeholders
  • Ability to maintain confidential personnel and health/safety information
  • Ability to utilize technical and analytical skills to effect creative solutions to claims management problems
  • Ability to operate computer equipment and software such as MS Office to produce various documents such as complex tables and spreadsheets.
  • Demonstrated ability to operate an HRIS
  • Ability to work independently, using initiative and make decisions within established guidelines
  • Ability to work under time constraints, with multiple priorities and high volume
  • Ability to interact with others effectively, often in highly charged emotional states
  • Troubleshooting and problem-solving skills
  • Physical ability to carry out the duties of the position